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Retention Manager
At Rizzle, we are building the World's #1 Short Videos Series Platform and are working towards building a team that is deeply motivated to make that happen. Rizzle is a community for people to talk, react, perform, or create a new show. Talk about life, relationships, ideas big and small, anything at all - Rizzle is the short video platform you've been waiting for!
We're passionate about connecting people in interactive ways, the way life should be. We're obsessed about building positive communities and providing people the right tools to keep interactions positive and are dualhomed in San Francisco and Hyderabad (India).
Responsibilities:
Develop and execute strategies to reduce churn and drive engagement and retention activities
Responsible and accountable for the coordinated management of multiple activities directed towards retention objectives
Analyze customer data and drive retention strategy execution
Responsible for end-to-end customer engagement and retention campaigns
Experiment across the whole engagement and retention funnel constantly looking for maximum impact on DAU (Daily Active Users)
Create, implement and optimize daily/weekly/monthly campaigns (engagement and retention - both automated and not automated)
Should be able to handle CRM tools, execute, measure and analyses campaign metrics
Requirements:
Result oriented and driven leader
Experience of working, influencing, and networking within a matrix environment and drive change
Good with data analytics and making value out of large pool of data
Have the ability to seamlessly transition from high-level creative brainstorming to conducting and analyzing experiments and sweating the details
Why choose Us?
Enjoy a start-up culture where you learn and grow along with the organization. We know when to work hard and play hard!
We value your time-off, so we have an unlimited leaves policy
We also keep you covered in terms of a health insurance
You wear what you are most comfortable in (Yes! You heard it right); lunch is on us (Everyday!) and you also enjoy the liberty to choose your working hours
Join us if you want to work with a flat and collaborative team and contribute to learnings of the team. We want to learn from you too!
What you can expect in the interview process:
Initial screening with HR
Technical Interview
Assignment
Technical Interview with the Hiring Manager
HR Discussion